Learning & Development Manager

Description:

Learning & Development Manager 
Birmingham, West Midlands  

Having recently been recognised as one of the UK's Best Workplaces for Development, we are looking for a talented Learning & Development Manager to lead and develop the next stage in the development of our Learning & Development offer. Your work will help us achieve our vision of a fair, safe and crime-free gambling market where consumers and the interests of the wider public are protected.

Our growing People Services team are here to deliver our People Strategy and this role is key to helping us achieve our strategic aims, which includes helping us attract, build, and retain the talent, skills and capabilities needed to achieve our vision. 

The Benefits:

If you are successful, you will be joining an organisation which has been recognised as a Great Place to Work and one of the UK’s Best Workplaces. 

Based in central Birmingham (just two minutes away from New Street train station) and with hybrid working arrangements, colleagues enjoy the benefit of collaborating and learning both in person and remote working through our well-supported technology solutions. 

In addition to hybrid working, colleagues also value our flexible working practices.

Everyone who joins the Commission tells us what a friendly and inclusive place this is to work. We are focused through our D&I work on maximising representation and developing an inclusive culture.  

The salary for this role is circa £45,000

You will benefit from participating in the Civil service pension, which provides an employer contribution rate of 27% 

You will have 26 days’ holiday, rising to 29 days after two years’ service, with the option to buy up to five days extra annual leave. 

We are a unique organisation being the only regulator of the gambling industry in Great Britain and we are here to make gambling fair, safe and crime-free.

Key Responsibilities:

- Strategic leadership 

This role will be responsible for the development and delivery of a learning and development strategy that incorporates digital and creative solutions to enhance organisational capabilities. This role will build cross team links both in People Services and business to drive the implementation of the L&D strategy. This role will build and maintain strong relationships with senior leaders and key stakeholders across the organisation to support learning and development initiatives. Lead the L&D team, ensuring high performance and alignment with strategic goals.

- Learning needs analysis. 

This role will be responsible for the effective identification of knowledge, skill and capability requirements aligned to workforce planning and translating these into plans to build the skills and capabilities needed.

- Core offer & programmes. 

This role will be responsible for the design and oversight of the learning and development offer and programmes to support the development of talent. This role will continuously analyse effectiveness to improve outcomes and inclusion. This role will ensure the L&D offer meets both operational and strategic learning needs. This will include the Commission’s Apprenticeship offer and levy management and any future talent development programmes.  

- Service Delivery. 

You will be responsible for the efficient and effective delivery of the L&D offer and will use evaluation processes to demonstrate impact and value for money. You will lead and motivate a learning and development team to provide professional, relevant, and effective solutions and will be responsible for the Commission’s learning & development budget. 

- Data & systems. 

You will be responsible for the capture, management and reporting of learning and development data. You will help us get the most from our system to enable efficient and effective learning.   

- Change Management. 

You will contribute to change initiatives and projects where learning & development needs are required to manage change and transition for colleagues. You will role model our Ways of Working which enable a culture of openness, accountability, and collaboration.  

Person Specification:

- You will have proven experience of designing and implementing a learning and development strategy. 

- You will have strong leadership and team management skills, capable of motivating others and driving change.

- You will have experience of managing a centralised budget and ensuring effective service delivery to deliver value for money. 

- You will have a positive, motivational style, role modelling a growth and learning mindset.  

- You will have significant experience in the design and development of learning solutions to meet both strategic and operational business needs. 

- You will be able to think strategically and will possess effective planning and analysis skills to manage service delivery.

- You will have excellent stakeholder management and communication skills, capable of engaging with executive colleagues. 

- You will be highly organised and able to manage a broad portfolio of activities

- You will be confident working with data and possess analytical skills allowing you to obtain insights from data 

- You will be experienced in using digital solutions to design and deliver effective development products and services. 

- You will have experience in the management of Apprenticeships and will be familiar with apprenticeship levy management. 

- Proven experience of leading and implementing change initiatives 

- You will have excellent relationship management, influencing, facilitation and presentation skills. 

Desirable:

- Civil Service or Public Sector experience is desirable but not essential

- You will be educated to MCIPD or equivalent relevant experience

- You will hold a recognised coaching qualification (L5 or above)  

Our Ways of Working:

Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.

Reaching for ways to improve: We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.

Respectful: We recognise every colleague’s contribution. We give each other timely constructive feedback. We all encourage challenge.

Communicate well: We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.

Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other. We demonstrate a positive attitude.

About Us:

Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

The closing date for this role is Sunday 30th June 2024.

PLEASE NOTE: ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

We reserve the right to change the closing date depending on the number of responses received. Please submit your application as soon as possible to ensure it is considered in the selection process