Details:
- Salary: £14 - Hour
- Location: Abbots Langley Hertfordshire
- Date: 1 week ago
Description:
Role: Learning & Development Administrator
Location: Leavesden, WD25
Stat Date: ASAP
End Date: 14/06/2024
Rate: £14.00p/h PAYE + Holiday
Hours: 37.5hrs p/w | Hybrid - 3 days in the office.
1st Step Solutions are working on behalf of a leading UK Construction Contractor that have a requirement for aLearning & Development Administrator to join them on a short-term contract.
Duties:
To be the first point of contact for all line managers and employees on any L&D related queries via the HR Case Management System in line with company values and acting in accordance with relevant and best L&D practice.
Ownership of arranging and booking training courses and associated items such as venues, publications & hospitality in an accurate & timely manner in line with L&D procedures & SLA's.
To be an Ambassador of Employee Self Service and the Company Academy. To be able to articulate and demonstrate to employees how to access resources for developmental purposes.
Processing Training Course Attendance Logs.
Recording & distributing Certificates.
Liaising with the Procurement & Finance with regards to raising Purchase Orders & processing Invoices relating to the booking of training courses.
Maintaining relationships with internal & external suppliers. Liaising with licensed bodies such as the CITB, UKCG & Construction Skills.
Maintaining 100% Data Integrity of the L&D systems via completion of activities in a timely manner supported by monthly reporting.
Working closely with other teams such as our EHS Teams, Leadership Development Team, L&D Managers, HR Business Partners.
Actively contribute towards the plan to improve the service offering within the L&D team through continuous improvement.
Participation in project work as and when required.
Plan, organise and prioritise workload on a daily basis to ensure service levels are maintained, including daily management of the Case Management System.
Ensure all activities are conducted in line with UK legislation, GDPR and the Company Code of Conduct.
Skills/Experience:
PC literate with strong experience of all Microsoft Office packages.
An understanding of the importance of the customer experience with a high level of attention to detail and accuracy.
Good planning & time management skills enabling the prioritisation of multiple activities.
Highly motivated with an ability to work within a process driven environment and deliver to tight deadlines.
Able to work using own initiative but also as part of a team.
Experience within an L&D environment with a particular focus on customer service, query resolution, process administration and L&D systems