Details:
- Salary: £23,500 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: SO16 North Stoneham Hampshire
- Date: 2 weeks ago
Description:
Job Title: Laundry Service Operative
Location: Swaythling Laundry
Salary: £23,500 per annum
Hours: 40 hours per week
Job Description:
Swaythling Laundry is seeking a dedicated and dynamic Laundry Service Operative to oversee and manage our daily laundry operations. This role is essential in ensuring that we deliver top-quality service to our clients while also expanding our commercial reach and maintaining a strong online presence.
Key Responsibilities:
1.
Laundry Operations:
* Manage daily laundry activities, including washing, drying, ironing, and folding clients' laundry.
* Ensure all laundry services are performed to the highest standards and meet client expectations.
2.
Customer Service:
* Handle client transactions, including taking payments and producing invoices.
* Provide exceptional customer service, addressing any client concerns or inquiries promptly.
3.
Logistics:
* Organize and manage the pickup and delivery of laundry items to and from clients' locations.
* Ensure timely and accurate delivery schedules are maintained.
4.
Sales and Marketing:
* Drive sales by promoting our services to potential clients.
* Develop and execute strategies to secure new commercial contracts, with a 10% commission on each new contract secured.
* Manage our advertising strategy and maintain an active presence on social media platforms, including regular updates and posts on Facebook.
5.
Administration:
* Maintain accurate records of all transactions and client interactions.
* Prepare and submit reports as required by management.
Qualifications and Skills:
* Previous experience in a laundry or similar service industry is preferred.
* Strong organizational skills and attention to detail.
* Excellent customer service and communication skills.
* Ability to manage time effectively and multitask in a fast-paced environment.
* Basic understanding of sales and marketing principles.
* Proficient with social media platforms, particularly Facebook.
* Valid driver's license for handling pickups and deliveries.
What We Offer:
* Competitive salary of £23,500 per annum.
* Opportunity to earn additional income through a 10% commission on new commercial contracts.
* A supportive and friendly work environment.
If you are a motivated individual with a passion for providing excellent service we would love to hear from you. Apply today to join the Swaythling Laundry team