Key Account Manager

Description:

Key Account Manager: Leeds: Consumer Electronics

Manage a portfolio of Key Accounts. for TV or support Senior National Account Managers on White Goods business. To meet agreed sales and margin targets, whilst consistently retaining profitable customers.

Main Responsibilities:

· Develop and implement the long-term business strategies, to achieve sales and profit targets.

· Broaden the business opportunities by investigating and developing, as appropriate, all options for route to market.

· Manage support to the sales channel through sales promotions, marketing initiatives and training.

· Provide and continually update sales forecasts. Communicate this information to product management to support purchasing and stock planning.

· Maintain an accurate awareness and working knowledge of stock levels.

· To present activity and performance results at sales meetings. Communicate new ideas to maximise sales and profit and brand awareness.

· Report current pricing & product trend information, work with company management to formulate new strategies.

· Propose any pricing/promotional requests in a timely manner and through the Pricing Request system.

· Work within the Budgets allocated to give an agreed ROI.

· Provide effective and timely reports for the management team to be able to manage the business such as Weekly Sales and Aged Stock tracking reports.

· Work with logistics to ensure that effective and efficient logistics solution are reached with designated accounts.

· Manage Service Solution within the account base, and make sure returns that do not fall within our returns policy are correctly dealt with. Immediately report any quality related issues to both Service and Product teams.

· Work closely with Senior Sales Management and Finance to make sure all Customer SOA's and expenses are correctly accrued and aligned to deadlines.

· Work with Senior Management and Finance to resolve any customer payment or credit issues.

· Complete Customer Audits as required on time. Present internally any issues with possible solutions.

Preferred Skills and Qualifications:

· Educated to Degree level

· 1+ years working as a KAM Level or buyer, this could include Field Selling role managing Independents and/or Distributors

· Excellent interpersonal skills and a proven track record of working to KPI's and achieving targets with direct account and budget responsibility.

· Candidates will be required develop and maintain good working relationships internally and externally and have the desire and passion to work in a target driven environment

· Able to demonstrate excellent numeracy and analytical skills

· Excellent communication skills both written and verbal.

· Excellent PC skills with good working knowledge of Excel, PowerPoint, Outlook & Teams.

· Results focused attitude

· Proven ability to exceed sales and profitability targets and experience dealing with pressure

· Full UK Driving Licence required.

· Work in Leeds office minimum 1 day a week