Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Diss Norfolk
- Date: 1 week ago
Description:
Job Title: Junior IT Support Specialist
Location: Diss
Cooper Lomaz has teamed up with a dynamic business just outside of Diss to find a motivated 1st Line IT Support Specialist to join their team. This is a fantastic full-time permanent role, offering the chance to work onsite with an experienced IT team.
About the Role:
As a Junior IT Support Specialist, you'll be the go-to person for resolving IT issues and providing exceptional customer service to your colleagues. This role is perfect for someone eager to learn and grow in the world of IT, particularly focusing on software support and ERP systems.
Responsibilities:
Act as the initial point of contact for all IT-related queries
Provide support for company software, hardware, and ERP system
Collaborate with the broader IT team to maintain and troubleshoot infrastructure, networks, and servers
Monitor IT systems and promptly report any issues or potential faultsDesired Skills and Experience:
Strong communication skills and a passion for delivering top-notch customer service
Experience with ERPs or CRMs is highly beneficial
Enthusiasm and drive to pursue a career in IT
Previous experience in a service desk or 1st line support role is advantageousDue to the location, having access to a vehicle for daily commuting to the office is essential.
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