Details:
- Salary: £26,250 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Derby Derbyshire
- Date: 3 days ago
Description:
A successful online retail organisation based in the East Midlands is searching for a customer-focused Junior Helpdesk Technician.
What You'll Do
* Handle first-line IT support requests.
* Troubleshoot hardware and software issues.
* Support laptops, desktops, and mobile devices.
* Assist with system setup and configuration.
* Maintain IT records and documentation.
* Escalate technical issues where necessary.
Essential Attributes
* Friendly and professional attitude.
* Excellent communication skills.
* Strong willingness to learn.
* Good organisational ability.
* Interest in IT support and technology.
Technical Areas Covered
* Windows Operating Systems
* Microsoft 365
* Networking Fundamentals
* Hardware Diagnostics
* IT Service Management