Details:
- Salary: £22,000 - 25,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Birmingham
- Date: 2 weeks ago
Description:
Junior 1st Line IT Support Field Engineer
22k-25k dependant on experience – 20 days plus bank holidays, on site parking and work van provided, standard pension. Office/Field based role. Company Phone and Laptop.
A wonderful opportunity has arisen at a leading provider of IT, Telephony, Cyber security and Cloud-Based solutions on a full time basis.
Based in the heart of Birmingham, you will be tasked with a wide range of Responsibilities within the role.
As their field engineer/1st Support Engineer, your focus will be to build and maintain efficient computer systems and networks
Setting up workstations with computers and relevant peripheral devices (e.g. routers, printers)
Checking computer hardware (e.g. HDD, mice, keyboards) functionality
Installing and configuring appropriate software and functions
Running scripts and automation tasks
Ensuring the security and privacy of networks and computer systems
Supporting customers with the use of new software and computer equipment
Organising and scheduling upgrades and maintenance
Maintaining records of repairs, fixes and maintenance schedule
Providing onsite and face-to-face support to customers
Performing troubleshoots to diagnose and resolve problems (e.g. repairing, replacing parts, debugging)
Required Experience:
Proven experience working as an IT Technician or in a relevant position
1+ years’ experience in a commercial field
Degree in computer science, engineering or a relevant field (advantageous but not essential)
Certification as IT Technician, e.g. CompTIA A+, Microsoft Certified IT Professional (advantageous but not essential)
Full UK Driving License (preferably also with a car)
Required Skills:
Enthusiastic attitude and ethos to work and enjoys working in IT
Aptitude for troubleshooting, diagnostic and problem-solving
Excellent communication skills
Strong attention to detail
Outstanding organisational and time management skills
Comprehensive understanding of the following: computer software and hardware, diverse computer operating systems and networks and a variety of internet applications
Knowledge of Internet security and data privacy principles