Details:
- Salary: £23,000 - 25,000 - Annum
- Location: Sheffield
- Date: 2 weeks ago
Description:
Italian Speaking Customer Account Manager
Sheffield
£23,000 - £25,000 depending on experience
Early finish one day each week on a rota basis
Generous pension and life assurance schemes
Health Cash Plan
Employee discount
Free parking
Elevation Recruitment is proud to be working with a prominent manufacturing business based in Sheffield. Our client is renowned for their commitment to excellence in production and service delivery, and they are currently seeking a dynamic Italian Speaking Customer Account Manager to join their team.
As a Customer Account Manager, you will be responsible for managing Italian accounts, ensuring exceptional service delivery, and maintaining strong relationships with clients. This role requires fluency in both Italian and English and could be perfect for recent language graduates!
Key Responsibilities of the Italian Speaking Customer Account Manager:
Process customer orders accurately and efficiently
Ensure timely dispatch of orders and track shipments
Chase payments and manage credit processing
Liaise with warehouse and production teams to coordinate shipping
Arrange transport and logistics for shipments as needed
Respond to customer enquiries promptly and professionally
Resolve disputes and issues in a timely manner, maintaining customer satisfaction
Advise customers on stock availability and lead times
Provide support to internal departments as required
Requirements:
Ideally candidates will have experience in a similar role, though graduates will also be considered
Fluency in Italian and English is essential
Strong communication and interpersonal skills
Excellent organisational and problem-solving abilities
Ability to work effectively in a fast-paced environment and prioritise tasks accordingly
If you are a proactive and motivated individual with fluency in Italian and English, then we want to hear from you