Details:
- Salary: £35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: West Midlands (County)
- Date: 21 hours ago
Description:
Systems Trainer – EPOS / IT
Location: Fully remote for the first 6 months, then field-based
Salary: Up to £35,000 per annum
Contract: 6-month FTC, with a strong likelihood of extension or permanent employment.
Role Purpose
An opportunity to develop a career in EPOS and IT training within the hospitality sector. You’ll initially deliver training remotely to clients, before transitioning into a field-based role involving regular travel to customer sites.
Direct EPOS experience isn't essential. We're interested in people who are IT-savvy, confident communicators and enjoy working with others. Previous experience delivering IT training, classroom sessions or teaching people how to use software would be advantageous.
This could also suit someone with a hospitality background who is looking to move away from long hours and evening shifts into a more structured career within technology and training.
Key Responsibilities
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Deliver online and onsite training on software products and systems to new and existing clients.
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Prepare for training sessions and develop an understanding of relevant systems and features.
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Build positive relationships with clients and provide a professional, engaging training experience.
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Communicate with internal teams regarding system changes, updates and any issues identified.
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Manage training schedules, administration and follow-up tasks.
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Maintain accurate training records and upload documentation to Asana.
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Arrange travel and accommodation when required.
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Follow company procedures, data security and health and safety requirements.
Required Skills & Experience
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Confident, outgoing personality with excellent communication skills.
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Able to build rapport and deliver a positive customer experience.
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IT-savvy, with an interest in software and technology.
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Previous experience teaching, training or demonstrating IT systems is advantageous, but not essential.
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Highly organised, self-motivated and capable of working independently.
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Professional approach and strong attention to detail.
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Full UK driving licence and access to a car, as the role will become field-based after the initial six months.
If you're looking to move into a career in technology and training, or want to take your hospitality experience in a new direction, feel free to contact Martin on (phone number removed)