Details:
- Salary: £27,000 - 30,000 - Annum
- Location: Gloucester
- Date: 2 weeks ago
Description:
IT Technical Support Engineer
Gloucester
£27k - £30k
Permanent
Our client is a world leader in producing automatic machinery for the lead acid battery industry. They are now on the look out for an IT Technical Support Engineer to join their team based in Gloucester.
Key Responsibilities – IT Technical Support Engineer
Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems,
and client software.
Managing and supporting IT infrastructure equipment, including physical and virtual servers,
storage arrays, network switches, firewalls, wireless access points, phone systems, mobile
devices, and other necessary equipment.
Responding to technical support calls from staff members or clients, providing effective
communication to resolve issues promptly.
Testing disaster recovery procedures to ensure business continuity.
Assisting with the companies digital road map, including AI integration and AR/VR applications.
Assisting with ad-hoc project work for the Group IT department.
Occasional overseas travel to international sites may be required.
Qualifications & Experience – IT Technical Support Engineer
Be reliable, efficient, and organised, be able to work independently or as part of a team.
The ability to analyse problems swiftly and skilfully, coupled with patience and perseverance.
Possess and demonstrate strong analytical skills.
Excellent communication skills, both written and orally.
Positive attitude with ability to work within culturally diverse environments.
Helpful and supportive approach to resolution of challenges
Receptive and adaptable to change.
Able to travel internationally and domestically
For more information on this role, please contact Harry Waller on (phone number removed) or send a copy of your CV to (url removed)
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
For details of other opportunities available within your chosen field please visit our website (url removed)
Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors