Details:
- Salary: £30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Mansfield
- Date: 2 days ago
Description:
IT Systems & Data Support
Tibshelf | Office Based | £30,000 (dependent on experience) | Permanent
Our client is a well-established manufacturer and part of a wider international group, with a strong presence across the engineering and industrial sector. They operate a modern ERP and business applications environment supporting operations across multiple sites, and are investing in their systems and data capabilities as the business continues to grow.
They're now looking for an IT Systems & Data Support specialist to join the team, playing a central role in the reliability, integrity and continuous improvement of the organisation's business systems, data and wider IT infrastructure.
This is a hands on role covering master data governance, application support, hardware and network support, and asset management, working closely with users, third party suppliers and the wider IT function on both day to day operations and longer term technology projects.
What you'll be doing
Governing supplier, customer and product master data across the core ERP and integrated systems
Providing second line application support, troubleshooting issues and liaising with external vendors
Supporting software implementations, testing and upgrades, including sandbox and scenario testing
Managing user access, asset control and documentation, including training materials and FAQs
Supporting end user hardware, network infrastructure and telephony services
Contributing to network and application security improvements and producing security bulletins
Overseeing on premise servers and flagging risks with clear recommendations
What we're looking for
Demonstrable experience in an IT, Business Applications or Systems Support role
Hands on experience supporting business applications and master data in a corporate environment
Proven 1st and 2nd line support experience, including issue escalation
Experience training and supporting users both on site and remotely
Highly organised with strong attention to detail, particularly around data accuracy and documentation
A proactive, continuous improvement mindset
Understanding of network fundamentals and network security
Desirable but not essential: ITIL Foundation or Change Management exposure, familiarity with Microsoft Azure, M365 and Power Platform, or CompTIA Network+/Security+.
INDL