Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Tonbridge Kent
- Date: 2 weeks ago
Description:
IT Support Technician
Are you passionate about providing top-notch technical assistance? Do you thrive in a dynamic team environment where your skills are valued and your growth is encouraged? If so, we have an exciting opportunity for you!
Position: IT Support Technician - First Line Support
Salary: £30,000-£35,000
Location: Tonbridge, Kent
Benefits: Healthcare, Pension, 28 days holiday, on-site parking
Employer: An esteemed IT Services provider with a growing client base.
About the Role:
In this role, you'll be responsible for providing first-line support to clients, diagnosing technical issues, and ensuring prompt resolution. This is an excellent opportunity for someone who is passionate about IT support and enjoys working in a collaborative team environment.
Responsibilities:
* Responding to client inquiries and providing technical assistance via phone, email, or chat.
* Troubleshooting hardware, software, and network issues.
* Collaborating with team members to ensure efficient service delivery.
* Continuously expanding your knowledge and skills in IT support.
Requirements:
* Previous experience in an IT support role.
* Proficiency in Microsoft technologies and Active Directory.
* Familiarity with Managed Service Provider (MSP) environments is advantageous.
* Must have own car for client visits.
Why Apply?
* Join a reputable IT services provider with a growing client base.
* Competitive salary and comprehensive benefits package.
* Opportunity for professional development and career growth.
If you're ready to take the next step in your IT support career, we want to hear from you