Details:
- Salary: £28,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Stonehouse Gloucestershire
- Date: 2 weeks ago
Description:
Do you have 2 years’ experience in IT?
Do you know the MSP market and want to work with a market leader?
My client is a UK market leader in their field and due to company expansion, they are seeking to recruit a new IT Support Technician to join their team. They are looking for an individual who is hungry to learn, has a passion for technology and an analytical mind.
Key Responsibilities:
* Technical assistance, such as proactive monitoring, problem-solving, and security operations.
* Assistance with customer projects, including remote and on-site assistance for new installs and deployments.
* Finishing up planned updates and maintenance.
* Overseeing and assisting with internal systems.
* Cooperating closely with the first-line support team to address customer concerns when they become more serious.
* Manage third-party suppliers.
About you:
* Previous experience in an IT Infrastructure Support role, ideally within a MSP environment.
* Customer service-focused and able to communicate effectively with customers at all levels.
* Strong communication skills, and ability to communicate technical information at all levels.
* Motivated, positive attitude and comfortable working in a team or alone.
* Good work ethic and a flexible approach to working hours due to the demanding business environment.
Benefits:
* Daily fruit and breakfast.
* Flu shots.
* 25 days of vacation time in addition to (FTE) bank holidays and your birthday.
* A free Perk Box discount subscription and wellness app
Please contact Daniel at i2i Recruitment for IMMEDIATE consideration!
If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance