Details:
- Salary: £25,000 - 28,000 - Annum
- Location: Stoke-on-Trent
- Date: 1 month ago
Description:
IT Support Technician – Stoke on Trent
On behalf of our growing client based in Stoke on Trent, we are recruiting for a talented IT Support Technician. As an IT Support Technician, you will provide 1st line IT support to all end-users and proactively resolve hardware and software issues from all incoming channels.
Responsibilities:
Provide efficient and professional 1st line technical support to end-users.
Manage and troubleshoot on-premise Microsoft-based systems, encompassing Windows Server, Active Directory, and Hyper-V.
Handle Microsoft Office 365 tenancy admin tasks, including Exchange, SharePoint/OneDrive, Teams, and Security.
Collaborate with colleagues to implement and maintain IT infrastructure solutions.
Skills and Experience:
Ideally, 1-2 years of experience in an IT support role.
Hands-on expertise in Active Directory and Azure administration.
Knowledge of networking principles and protocols.
Familiarity with ticketing systems and IT service management tools.
Familiarity with 3CX Voice over IP systems/technologies would be advantageous.
Benefits
This is a great opportunity for an IT Support Technician to join a company that strongly believes in the development of its employees, and you will be rewarded with the following benefits:
A dynamic and collaborative work environment
Opportunities for professional development and training.
IT Support Technician – Stoke on Trent