IT Support Technician

Description:

Role: IT Support technician
Salary: £28,000
Location: Hereford

Are you a tech-savvy professional Engineer looking for a new challenge that offers excellent training and a road map to management?

Do you excel in troubleshooting and providing exceptional IT support?

If so, this could be the ideal role for you!

We are looking for a dedicated IT Support Technician to join our dynamic team in Hereford, working in the education sector.

Role:

Provide comprehensive IT support to staff and students, ensuring smooth operation of educational technologies.
Troubleshoot and resolve hardware, software, and network issues promptly and efficiently.
Assist in the maintenance and upgrading of IT infrastructure, including computers, servers, and networking equipment.
Support the implementation of new technologies and software in the classroom environment.
Conduct training sessions and create documentation to enhance IT literacy among staff and students.
Collaborate with the IT team to develop and implement IT policies and procedures.Technologies:

Microsoft Windows 11, Office 2019 and 2021 & Office 365,
Virtual Desktops/Windows Hyper-V virtual machines
Understand and support DHCP, DNS, LAN/WAN, TCP/IP and WIFI systems
Administering AD login accounts, Distribution and Security Group membership
Supporting PCs, laptops and tablets.
Backup procedures and Anti-Virus
Supporting Apple products, specifically iPads & iMacs in an educational or corporate environment.What We Offer:

A supportive and collaborative work environment.
Opportunities for professional development and training with routes into management
Competitive salary and benefits package.How to Apply:

If you are passionate about technology, we would love to hear from you.

Please apply with an up-to-date CV to be considered.

Jordan . hughes @ intechnologygroup . com

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy