Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Nottingham
- Date: 11 hours ago
Description:
IT Support Technician
Salary: Up to £35,000 DOE
Location: Multi-Site Role | East Midlands
Hours: Full Time, Monday to Friday
Permanent
A Hands-On IT Role With Real Ownership
We are recruiting on behalf of a well-established and growing organisation seeking an experienced IT Support Technician to provide support across multiple office and operational locations.
This is an excellent opportunity for a proactive IT professional who enjoys getting out into the business, building relationships with users and taking ownership of IT issues from start to finish.
The successful candidate will act as a key point of contact for employees, providing both remote and on-site support, while proactively identifying and resolving issues before they impact users. This role will suit someone who enjoys variety, autonomy and being the person colleagues turn to when they need IT support.
The Role
Provide first and second-line IT support to users across multiple sites
Diagnose and resolve hardware, software, networking and system issues
Support Microsoft 365, Windows environments and user accounts
Install, configure and maintain desktops, laptops, mobile devices and peripherals
Set up equipment for new starters and manage IT assets
Travel between sites to provide on-site support and build strong relationships with end users
Proactively identify recurring issues and implement improvements
Support IT projects, upgrades and system rollouts
Maintain accurate records of support requests, assets and resolutions
Ensure IT systems remain secure, reliable and fit for purpose
About You
We are looking for someone who has:
Previous experience within an IT Support Technician, IT Support Engineer, Service Desk Analyst or similar role
Strong troubleshooting and problem-solving skills
Experience supporting Microsoft 365 and Windows environments
Knowledge of Active Directory, Azure AD and device management
Understanding of networking fundamentals including TCP/IP, DNS and DHCP
Excellent communication skills with a customer-focused approach
A proactive mindset and the confidence to work independently
A genuine passion for technology and continuous improvement
A full UK driving licence and willingness to travel between sites when required
What's on Offer?
Salary up to £35,000 depending on experience
Permanent, full-time position
Varied role with exposure to multiple sites and technologies
Opportunity to work within a supportive and growing organisation
Ongoing training and development
Immediate interviews available for suitable candidates
If you're an experienced IT professional who enjoys solving problems, building relationships and making a genuine impact across a business, we'd love to hear from you.
EMA25