IT Support Technician

Description:

Following continued growth and investment across the business, our client is seeking an enthusiastic IT Support Technician to join their team, providing day-to-day support across the organisation while developing valuable technical skills and experience.
 
Working alongside the IT Manager and IT Solutions Manager, you'll play a key role in supporting over 100 users across the business, helping to maintain systems, resolve technical issues, and ensure employees receive a high level of IT support.
 
This is an excellent opportunity for an IT professional looking to build a long-term career within a supportive environment where training, development, and increased responsibility are encouraged.

Maintenance Engineer
 
Permanent
Competitive Salary (DOE)
Monday to Thursday, 8:00am – 4:45pm, Friday, 8:00am – 12:00pm
Fully Office Based
Market Bosworth

IT Support Technician
Job Description

Provide first-line IT support to users across the business, responding to helpdesk queries efficiently and professionally
Troubleshoot and resolve hardware, software, workstation, and network issues, escalating where appropriate
Perform software installations, updates, patches, and system maintenance activities
Support hardware replacement programmes, including PC and peripheral installations
Assist with network, server, backup, and disaster recovery monitoring activities
Work closely with the IT Manager and IT Solutions Manager to support ongoing projects and continuous improvement initiatives 
IT Support Technician
Essential Experience/Skills/Qualifications

Previous experience in a helpdesk, IT support, or technician position
Good general knowledge of computer hardware, software, and Microsoft products
Strong communication skills and a willingness to support users at all levels of the business
Ability to manage routine day-to-day tasks whilst maintaining a positive and professional approach 
IT Support Technician
Benefits

25 days holiday plus Bank Holidays, increasing with long service
Pension scheme
EAP Scheme, money back for dental and optical appointments
Free onsite parking 
 
If you feel you’re a good fit for this position, please click ‘apply’, email (url removed) or call (phone number removed)

Please note that we are unable to respond to every application. Should your application be successful, we will be in touch with you within 5 – 10 working days