IT Support Officer

Description:

Office Angels are looking for a switched-on IT Support Officer to join a passionate charity who look at ways to create better places, improve people's prospects and promote greener lifestyles. This is a great opportunity to work within a friendly team with future progression opportunities.

Waterloo | 2 months on-going with potential to be extended or go permanent | Mon - Fri, 9am-5pm | Office Based | £16ph - £17ph plus exclusive OA benefits! | Must be available to start immediately

Benefits:

Weekly pay every Friday
Easy timesheet accessibility with mobile support
Up to 28 days annual leave
Perks at work and discount schemes for all major retailers and over 150 high street stores
Access to free eye-care vouchers and discounts towards glasses for VDU purposes
Access to well-being platforms
FREE access to online LinkedIn Learning courses, there are 1000's of courses and videos available to enhance your learning and skillset, everything from Microsoft systems to soft skills such as delivering great Customer Service
Temp of the Month awards
Dedicated consultant to support your job search and offer expert interview tipsDuties:

Support the ICT Manager in the administration of the company's infrastructure including end-user support, domain administration, hardware support, software support and telephony
Create new user accounts on the network and email client, support the Finance and HR systems, liaise with external suppliers and provide support as necessary
Delete the user accounts of leavers and as required, and follow the established guidelines and instructions for systems access for ongoing delegated access to archived mail records
Monitor and ensure all software updates and security patches are applied in a timely manner
Monitor and ensure Anti-Virus software is installed, licensed and up to date on all hardware
Issue laptops and mobile phones to remote users as required
Support home users with remote access and PC/laptop issues
Provide timely first line of support for technical calls/emails
Resolve specific ICT problems as they arise, trouble-shoot as appropriate and co-ordinate external assistance as necessary
Assist the IT Manager with yearly Cyber Essentials Plus certification process
Undertake any other related responsibilities commensurate with the evolving objectives of the post and the evolution of the Trust, as may reasonably be requested by the Director Requirements:

Knowledge and experience of working with Windows Networks, Active Directory, Windows Server (all versions)
Ability to use and support MS Office Corporate applications and email applications
Ability to provide efficient and effective IT Support to end-users both face to face and remotely

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website