Details:
- Salary: £25,000 - 30,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Barry Vale of Glamorgan
- Date: 1 day ago
Description:
IT Support Engineer
Location: St Athan, South Wales
Salary: Up to £30,000 per annum + benefits
12 Month Fixed-Term Contract
Ready to take the next step in your IT career? We're working with a leading aerospace organisation to find an IT Support Engineer to provide essential support across a busy operational environment.
About the Role
You'll be the go-to person for day-to-day IT support, helping users across the business by resolving technical issues, managing support tickets and ensuring systems and devices remain operational. This is a varied 1st/2nd line role with exposure to Microsoft technologies, networking and end-user support.
Key Responsibilities
Deliver 1st and 2nd line support for hardware, software and connectivity issues
Manage and resolve helpdesk tickets
Configure and deploy laptops, desktops and peripherals
Support Microsoft 365 and Azure environments
Troubleshoot networking and user-related issues
Provide onsite support and assist remote users across multiple locations
Skills & Experience
Previous experience in an IT Support, Service Desk or 1st/2nd Line role
Strong Microsoft 365 knowledge
Good understanding of Windows environments and networking fundamentals
Excellent troubleshooting and problem-solving skills
Strong communication and customer service skills
Desirable
Microsoft Azure experience
Salesforce exposure
Relevant Microsoft or CompTIA certifications
If you would like to find out more, please contact James Chau at