Details:
- Salary: £25,900 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Birmingham West Midlands (County)
- Date: 5 days ago
Description:
The IT systems within our client’s architects firm are critical to their ongoing operations, including operational management, communications, data storage (including security/access), and design functions.
The IT Apprentice’s role is to coordinate this work and to recognise and escalate support to the IT Manager as and when necessary.
Key Duties
* Provide technical support to end-users, both in person and remotely
* Install, configure, and maintain computer systems and software
* Implement security of the network, data and its storage and communication systems
* Assist with network administration tasks, including setting up user accounts and permissions
* Work together with other managers and directors in relation to IT matters
* Help manage the process for achieving agreed standards for Cyber Security and protocol
* Discuss, agree and maintain IT elements of the Business Continuity Plan
* Assist in ensuring that the company operates within the law in relation to copyright licencing and assists with Data management (GDPR)
* Document technical procedures and create user guides.
* Collaborate with the IT Manager to implement new technologies and upgrades.
Person Specification
* Ability to work independently
* Strong teamwork capabilities
* Excellent organisational skills
* Effective written and verbal communication
* Self-motivated and proactive
* Keen about IT and technology