Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: England
- Date: 3 weeks ago
Description:
IT Support Analyst / IT Support Engineer
Gerrard White Consulting are currently seeking an IT Support Administrator to provide 1st line support to users across the organisation.
This will include:
Install, configure and upgrade software, applications and hardware.
Set up and manage end user accounts, teams, groups and mailboxes.
Monitor performance and maintain systems according to requirements.
Troubleshoot issues and faults.
Provide L1 and L2 Helpdesk agent support for IT tickets.
Ensure data security through managed access controls, backups and use of permissions and security other security tools.
Assist with delivery of key IT projects.
Build an internal IT Dept SharePoint Intranet site with technical documentation, manuals, and IT policies.Suitable candidates will have:
Proven experience working within an IT support environment including providing both on-site and remote support.
Technical skills will include:
Strong knowledge of MS 365 Tenancy and other office automation applications administration
Strong knowledge of Asset management, hardware and licensing procurement
Strong knowledge of the use, management and administration of hardware, software systems and applications
Strong knowledge of Cyber Security principles.You should be willing to work on a hybrid basis split between the office in Central London and remotely from home