Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Southend on Sea
- Date: 2 weeks ago
Description:
IT Support Administrator
Our client is the leading service provider of Managed Equipment Services (MES) for the NHS and the private health sector in the UK. They are currently looking for an IT Support Administrator to join their team based in Southend.
To be considered for this role you must have strong presentation, communication administration and organisation skills with a keen eye for detail and advanced knowledge of Microsoft Office applications.
Responsibilities
Support
1st & 2nd line IT support alongside a UK based team
Desk setups, machine replacements, moves and changes
Raising IT support tickets and ticket assignments
Remote site support using industry standard tools
Home worker remote support
Local site support – Southend-on-Sea Travel to remote sites when required
Reporting
Provide monthly/weekly reports using standard tools to the IT team
Provide monthly internal Business reports where required
General
Carry out IT project work as assigned.
Work within the company vision and values
Accountabilities
Support all users alongside the UK IT team and MSP’s.
Southend site local IT support.
Help maintain core system uptimes.
Company asset administration.
IT system and asset reports.
Respond to support calls within current SLA’s.
Skills & Experienced required
Organisational skills
Attention to detail
Excellent communication, verbal, written and presentation
Self-motivated
Ability to multitask
Communicate with users at all levels
Hosted Telephone Systems
MS SQL
Office 365 administration
Benefits
Royal London Pension - 5% employer contribution
Death in Service Scheme after probation - 4 times salary
Maternity - 21 weeks full enhanced maternity pay; this is inclusive of Statutory Maternity pay. Plus, after the employee has returned from Maternity Leave for 3 months, a 10% bonus will be paid, (with a commitment to work for 6 months plus)
** A DBS Enhanced Disclosure is required for all applicants **
If you have all the skills above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on (phone number removed) or forward your CV to or