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IT Service Desk Analyst


Details:
Description:

1st line / Service Desk Engineer required to join a talented IT team who support the US part of the business.

Service Desk Analyst
Hybrid / Peterborough office- 2 days in office once training is completed (4-6 weeks)
6-month contract (likely to extend & paid weekly)
37.5 hours per week - overtime available
Hours between Midday and Midnight to cover US time zone
Weekend work is required on a rotational basis

Working as part of a project-based team, you will be responsible for resolving technical IT related issues at 1st and 2nd line level, along with getting involved with more hands on tasks, such as desktop builds.

Key Skills:

1st line support experience
Previous IT Service Desk experience (or similar)
Strong Windows and Google skills
Strong communication skills
Supporting international internal usersFull training and support offered along with career progression opportunities

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