IT Programme Director – Core Modernisation (fixed-term)

Description:

IT Programme Director – Core Modernisation (fixed-term) | 28% bonus scheme | Company Car | PMI 

Please note this is a two-year fixed-term contract

Welcome to Center Parcs, the number one choice for short break holidays, employing a team of over 10,000 across Forest House and six separate villages located in the UK and Ireland.

As the Programme Director, you will lead the technology driven transformation of our core booking platforms, overseeing the replacement of the accommodation booking system and village management platforms. This programme represents one of Center Parcs most significant digital initiatives, delivering fundamental change across commercial functions, central operations, guest experience and our villages.

What you'll be doing

Programme Leadership & Delivery - Lead delivery of the new accommodation booking and village management platform, oversee the Leisure and Spa roadmap with our third‑party partners, drive AI and automation‑led enhancements, set programme scope and governance, build a high‑performing multi‑disciplinary team, and embed strong delivery disciplines focused on integration, risk and timely execution.

Commercial & Supplier Management - Working with the Procurement leadership team, drive the supplier contracting. Onboard and manage suppliers and delivery partners, ensuring accountability and value for money. Foster partnerships with vendors, ensuring commitments are met and outcomes delivered.

Change Management & Adoption - You will lead a structured change programme to prepare central functions and village teams for new ways of working, ensure guest experience, commercial outcomes and operational impacts shape all change activity, support managers in readying their teams for new systems and processes, and drive smooth technology adoption through effective training, communication and engagement.

Integration & Technical Delivery - You will ensure robust integration of the new booking platform with existing systems, work closely with technology teams to deliver secure, scalable and supportable solutions, and oversee testing, migration and cutover activities to minimise disruption for guests and operations.

Team leadership & development - Responsible for managing, motivating, developing and objective setting for the directly assigned programme team, ensuring objectives are clear and measurable. Development of the Programme team members to support their development in delivering changes programmes within Center Parcs post the transformation programme.

About you

Proven track record in delivering large-scale, business-critical technology transformation programmes. 

Deliver complex integration solutions, ideally within hospitality or guest facing / customer environments, ensuring core platforms seamlessly connect across the wider technology ecosystem.

Experience replacing or implementing complex booking, reservations, or transactional platforms.

Change management and colleague adoption across large, distributed operations.

Proven leadership experience, creating supportive, high‑performing and diverse programme teams.

What's in it for you

Management Bonus Scheme – 28%

Company Car

Access to our enhanced pension plan, with 8% from you and 7% contributed by Center Parcs

Private Medical Insurance

Discounted Center Parcs breaks

Free use of our leisure facilities

20% discount in our restaurant and retail outlets

Colleague Recognition and Reward Scheme – offering a choice of Center Parcs and High Street vouchers

Access to Perks at Work Portal - offering a wide range of retail and leisure discounts

An Employee Assistance Program - providing support on financial, health and legal matters

Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out : We care, we're brave, we're determined and we're naturally us.

Sound like your kind of job?

Apply online today - interviews will be held on 8th November 2026

Closing date: 3rd November 2026 #INPLOIv2 

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process