Details:
- Salary: £55,000 - 60,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Gateshead Tyne & Wear
- Date: 22 hours ago
Description:
An exciting opportunity has arisen for an experienced and hands-on IT Manager to take ownership of the internal technology environment for a successful and growing technology business.
This role offers a unique opportunity to lead internal IT within an organisation where technology is central to its success. You'll support a workforce of IT professionals, oversee business-critical systems and influence technology decisions that support long-term business growth.
The successful candidate will combine operational responsibility with strategic planning, ensuring systems, applications, security controls, and end-user technology remain reliable, secure, and fit for purpose.
The Role
* Take ownership of the organisation's internal IT environment, driving continuous improvement across systems and services.
* Manage and provide technical support Microsoft 365, cloud services, devices, business applications, and core infrastructure.
* Maintain a secure, resilient, and high-performing technology estate.
* Act as the key point of contact between internal users and technical teams.
* Manage sensitive and business-critical technical issues that require direct ownership.
* Drive improvements in user experience, operational efficiency, and service delivery.
* Support business continuity, cyber security, and compliance initiatives.
About You
* Proven experience in an IT Manager, Senior Systems Administrator, Infrastructure Engineer, or similar role.
* Strong hands on Microsoft 365 and Modern Workplace expertise.
* Solid understanding of cloud technologies, networking, cyber security, and IT operations.
* Experience supporting business applications and end users within a fast-paced environment.
* Comfortable remaining hands-on technically while contributing to strategic planning and future technology initiatives.
* Strong communication and stakeholder management skills.
* Knowledge or experience with software development would be advantageous.
* Microsoft certifications would be advantageous