Details:
- Salary: £34,000 - 36,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Loughborough Leicestershire
- Date: 2 weeks ago
Description:
Job Title; IT Infrastructure Support Engineer
Salary; Circa £35,000 per annum plus benefits
Shift Pattern; 08.30 to 17.00 Monday to Friday
Our client has built a reputation as the UK’s leading provider of resilient and energy efficient critical physical infrastructure and utility services from the desktop to the server room to the data centre for a range of public sector, SME and corporate clients throughout the UK and Europe.
This role will be a blend of office based remote monitoring activity with some physical site visits (approximately 60/40 in favour of office)
IT Infrastructure Support Engineer Role;
* Provide effective remote monitoring and critical infrastructure support (Temperature/Humidity/Leak Detection etc.) to customers regarding the company's products, ensuring swift issue resolution.
* Working on Data Centre-related infrastructure projects including power outages and replacements
* Managing complex inter-rack/room cable infrastructure, providing a stable platform for IT infrastructure and desktop connectivity.
* Stay updated on the latest technologies within related to the company's product line and industry.
* Contribute to enhancing training content on the company's products in the UK.
* Collaborate with product management to provide customer perspective on product functionality.
IT Infrastructure Support Engineer Candidate;
* An IT professional with knowledge and experience from within the BMS/Data Centre environment
* Experience in external, site based work desirable
* Familiarity with using ticketing systems, commitment to Service Level Agreements (SLAs), troubleshooting and problem-solving skills, strong analytical abilities.
* Expertise in IT/IOT technologies like HTML, OPC, SNMP, REST, MQTT, and network management.
* Experience with HVAC Controls, Building Automation Systems (BAS) communication protocols such as BACnet IP and MSTP, Modbus, Lonworks would be desirable.
* Willingness to travel extensively within the region including some unsocial hours.
* Full UK driving licence.
IT Infrastructure Support Engineer Benefits;
* Basic salary of circa £35,000 per annum plus overtime.
* Company vehicle provided for site visits
* Laptop and mobile phone
* Life Assurance scheme
* Group Healthcare scheme
* 22 days holiday rising to 25 plus statutory days
* Inclusion in Company pension scheme.
* Genuine opportunities for progression.
If you are interested in the IT Infrastructure Support Engineer opportunity please apply directly through this website or call Jacob Thomas Associates