Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Warrenpoint
- Date: 13 hours ago
Description:
We are seeking an experienced IT Support Engineer to join our marine client’s team to work at their busy and expanding Terminal in Warrenpoint, Northern Ireland.
SUCCESSFUL APPLICANT
Experience of working in a similar role
You will have a high level of professionalism with the ability to prioritise workload whilst working to tight timescales in accordance with company policies
Good communication skills are essential
High attention to detail with accuracy and the ability to work under pressure to tight deadlines is crucial for this role
Ability to work as part of a team or work alone as required with a flexible approach to work as you will be expected to cover when required
You must be willing to work to a flexible timetable to meet the changing patterns of work and could also include travel across the UK and Europe
Must hold a valid driving licence
JOB DESCRIPTION
To provide local and remote IT support for all Irish and UK sites:
Maintenance and installation on the wireless & network infrastructure
PC’s and associated IT equipment
All software packages used on company systems
CCTV and Access Control Systems
To provide IT support to vessels operated by the company:
Maintenance and installation on the wireless & network infrastructure
PC’s and associated IT equipment
All software packages used on company systems
Other duties and responsibilities:
Proactively monitor and respond to incoming requests/issues on the Helpdesk platform, Support email boxes or Helpdesk call queue.
Administration of bespoke IT systems.
Following procurement process for IT business needs.
Dealing with stock management & maintaining stock at risk awareness.
Dealing with suppliers and contractors.
Participating in departmental / role related meetings, for team building, brainstorming & development.
Installation and configuration of CCTV equipment.
Provide on call out of hours support where required by the call out rota.
To work closely with IT Management to ensure the successful completion of tasks & projects.
Provide advice & assistance to other members of the IT Team
Working at height when required.
Completion & implementation of assigned work within time constraints.
Follow and maintain best practices and adhering to health and safety policies.
To be proactive towards problem solving, workload and time management.
To attend relevant training courses, to aid in the development of the IT Support Engineer role.
To carry out any other duties as and when required.
REMUNERATION PACKAGE ON OFFER
Benefits include:
Competitive salary
Pension scheme