Details:
- Salary: £25,850 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Nottingham Nottinghamshire
- Date: 3 days ago
Description:
A busy and growing customer contact centre in the East Midlands is looking for an IT & Business Support Assistant to help keep both technology and administration processes running smoothly.
This is a varied role that combines technology support with business administration, making it ideal for someone who enjoys helping people, staying organised, and solving practical problems.
What You'll Be Doing
Supporting Technology
* Setting up user accounts and passwords.
* Assisting colleagues with basic IT queries.
* Helping troubleshoot laptops, headsets, and office equipment.
* Supporting Microsoft 365 applications.
* Logging and tracking technical issues.
Supporting Operations
* Updating internal databases and records.
* Producing reports and spreadsheets.
* Processing documentation and customer information.
* Assisting with onboarding and staff administration tasks.
* Supporting managers with day-to-day operational activities.
Working with People
* Communicating with employees across different departments.
* Providing excellent internal customer service.
* Helping colleagues utilise systems and software effectively.
Why Join?
This position provides a blend of:
* IT Support
* Office Administration
* Customer Service
* Business Operations
* Digital Systems
You'll gain exposure to multiple business functions, making it an excellent foundation for a long-term career.
We'd Love to Hear From You If You...
* Enjoy helping people.
* Have strong organisational skills.
* Are comfortable using computers and digital systems.
* Want a varied role rather than doing the same task every day.
* Are looking to develop professional skills in a supportive environment.
* Have a positive attitude and willingness to learn