IT Apprentice

Description:

Starting salary £12,480 per annum increasing throughout the course up to £21,000 per annum.
Are you enthusiastic with a genuine passion for solving IT issues, and empathetic to customer needs and requirements? Willing to learn and grow within FDS and our parent company DXC? If so, read on for details of our exciting IT Apprentice opportunity!
We are looking for an IT Apprentice to join our welcoming team of experts whilst gaining valuable on-the-job experience working on-site supporting one of our industry-leading clients. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.
As part of FDS apprentice programme, you will be enrolled on a Level 3 Information Technology Apprenticeship programme with the option of moving to higher level qualifications.
The FDS apprentice programme runs for a twenty-four-month period with a genuine opportunity to secure a permanent role within FDS or DXC upon its successful conclusion.
Entry requirements:
* GCSE or equivalent in Maths and English at grade 4/C or above
* No previous BTEC of equivalent qualifications
Hours of work Monday to Friday between 08:00-18:00 37.5 hrs per week.
As an IT Apprentice you will:
* Respond to and update tickets via the Service Now ticketing system
* Be required on occasion to back-fill / assist on other local sites
* Be comfortable completing a certain amount of administration that includes updates in Service Now and AVS
* Demonstrate enthusiasm for your role and willingness to learn
* Be computer literate
* Be a quick learner with the ability to work on your own as well as part of a team
Desired skills and personal qualities:
* Ability to communicate effectively with a wide range of people and personalities
* Punctual, reliable and conscientious
* Knowledge of Microsoft Windows 10, Windows 11, and Microsoft Office 365
* Helpful approach and the ability to display professionalism
Benefits of enrolling on to the course:
* Clear and defined career path
* Mentoring and support from experienced engineers within the business
* Access to training platforms covering a wide range of free courses
As an FDS Employee you will benefit from:
* Flexible benefits including, private medical and health insurance, basic cover paid by employer
* Free eye test vouchers
* Company pension scheme
* Income protection after 6 months’ service should you be off work due to serious illness
* 23 days holiday rising by 1 day per year to max 25
* Option to purchase / sell additional holiday
* Life insurance
* Employee Assistance Programme, free confidential advice covering a range of areas including mental health and financial support
Sounds good? Apply now for consideration!
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