Details:
- Salary: £25,000 - 32,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Wigan Greater Manchester
- Date: 2 days ago
Description:
An IT Analyst is sought to join a fast-growing talented technical team in the Technology & Telecoms sector. The role involves a real range of tasks including problem-solving, project management, and providing innovative tech solutions by delivering excellent 1st line customer service.
Client Details
Based in Wigan, this small yet scalable Managed Service Provider operates in the Technology & Telecoms industry. But, they are not like your regular MSP they have a relaxed environment where you can really hone and develop your craft. They have just under 500 endpoints and a variety of project work and is an excellent place to expand your IT knowledge/ kick start your career in a fun and friendly environment. With a strong reputation for providing exceptional technology solutions that provide a real partnership, by serving clients in the Northwest and across the globe.
Description
Delivering high-quality IT support to customers through (Remote Control, Phone & MS Teams).
Working to KPI's to maintain service tickets.
Collaborating with teams to design and implement new systems and processes.
Conducting thorough problem-solving to diagnose and fix IT issues.
Managing IT projects to ensure successful and timely completion through managing your calender with tickets.
Keeping up to date with the latest tech trends and advancements.
Training and guiding on new technology and applications.
Ensuring IT systems and procedures comply with company policies.
Building strong relationships with clients through excellent customer service. Profile
A successful 'IT Analyst' should have:
Exceptional communication and interpersonal skills.
Proven experience in an IT support and problem-solving.
Good organisational and time keeping capability.
A passion for Technology and a real desire to learn.
Ability to work independently as well as part of a team.Job Offer
A competitive salary in the range of £25,000 - £32,000 per annum.
Free Gym membership.
Paid for professional certifications.
Regular company social events.
Full-time, permanent position with a variety of learning and development opportunities.
Fully supplied office snacks and drinks.
A chance to work in the fast growing business.
Free parking on-site.
2 days working from home.If you're passionate about technology and want to contribute to a leading firm in the Technology & Telecoms industry, don't hesitate to apply for this exciting IT Analyst role today