Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Norwich
- Date: 1 week ago
Description:
The opportunity for an experienced IT Account Manager to join a reputable IT solutions provider in Norwich is available. Offering a brilliant working environment and supportive team around you, there is an excellent opportunity to make this role your own and rapidly develop your career within a growing business.
The Account Manager will play a key role managing and developing relationships with existing clients and supporting new business opportunities. You'll be the client's main point of contact ensuring an exceptional service is delivered.
Responsibilities Include;
Build and manage a portfolio of clients, communicating over phone, VC and attending face to face on site meetings.
Identify opportunities to consult and advise on relevant products and services based on client needs.
Manage a sales pipeline through effective qualification and nurturing activities.
Deliver meetings and presentations for new contracts and run service account reviews.
Manage all aspects of the client lifecycle, ensuring exceptional customer service and timely resolution of any concerns.
Maintain up-to-date knowledge of company products and services to effectively serve clients.
Experience required;
Strong experience in a client-facing account management or sales role.
Proven track record of building and maintaining strong, long-term client relationships.
Excellent communication, presentation, and negotiation skills.
Experience producing technical quotes for customers.
Strong analytical and problem-solving abilities.
Previous experience in an IT/Tech role would be beneficial.
This is office based, located in Norwich.
Apply to learn more about the role