Internal Sales Administrator


Details:
  • Salary: £28,000 - 33,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Halifax ENG
  • Date: 2 days ago
Description:

Internal Sales Administrator

Location: Elland

Salary: £28,000 - £33000 dependant upon experience

Hours: Monday to Friday, 40 hours per week

Job Type: Full-time, Permanent

Are you a confident, organised customer service or sales support professional who enjoys being part of a busy,

friendly team?

We’re recruiting on behalf of an established engineering business in Elland that is looking for an Internal Sales Administrator to join its team.

This is a varied role where you'll be at the heart of the customer journey, supporting customers from initial enquiry and quotation through to order processing and delivery. You’ll work closely with sales, production and other internal teams to make sure customers receive a responsive, reliable service.

If you enjoy building relationships, keeping things organised and working in an environment where people are encouraged to contribute ideas, this could be a great next move.

What you’ll be doing

Handling incoming customer enquiries by telephone and email

Processing customer orders accurately using Sage

Preparing and sending customer quotations

Keeping customers updated on orders, pricing and delivery times

Building positive, professional relationships with customers

Processing customer payments in line with company procedures

Liaising with sales, production and other internal departments to ensure orders run smoothly

Resolving day-to-day customer queries and helping to find solutions

Maintaining accurate customer and order records

Supporting the wider team to deliver an excellent customer experience

What we’re looking for

Ideally, you'll have around 3-5 years' experience within customer service, internal sales, sales administration or sales support.

Experience within an engineering, manufacturing, technical or industrial environment would be beneficial, although we're equally interested in people with strong transferable experience.

You’ll also need:

Excellent communication skills and a genuinely customer-focused approach

Strong organisation and attention to detail

Confidence speaking with customers over the phone

The ability to manage several priorities at once

A proactive, team-focused attitude

Experience using Sage would be an advantage

What’s on offer

£28 -£33,000 salary, depending on experience

Monday to Friday working

40-hour working week

20 days' holiday plus bank holidays

Company pension

Employee Share Purchase Plan

The opportunity to join an established engineering business where customer service is genuinely valued

A varied position with plenty of interaction across the business

Interested?

If you have experience in customer service, sales administration or internal sales and you're looking for a role where you can become a valued part of a close-knit team, we'd love to hear from you.

Apply today for immediate consideration.

INDAB

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