Details:
- Salary: £32,480 - 34,510 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: West Bromwich West Midlands
- Date: 3 days ago
Description:
Internal Accounts Manager
Permanent Position
Hours of Work: 8:30am - 5pm, Monday to Friday
Pay: From £32,480 to £34,510 per annum
Based in the West Bromwich area
Job description for the Internal Accounts Manager
An exciting opportunity to join a well-established manufacturing company, working in a fast-paced office.
Main Duties and Responsibilities:
Manage and develop relationships with assigned customer accounts, acting as the main point of contact.
Maintain regular communication with customers, providing updates on orders, deliveries, and service-related matters.
Liaise with internal departments to ensure accurate information is communicated and customer requirements are met.
Take ownership of customer queries, complaints, and service issues through to resolution.
Monitor customer satisfaction, gather feedback, and identify opportunities to improve service levels.
Build strong customer relationships through proactive engagement and regular account reviews.
Maintain accurate account records and provide customer insights to management.
Ensure a professional, positive, and customer-centric service is delivered at all times.Experience for the Internal Accounts manager
Previous experience in a customer facing role, preferably in the manufacturing sector is preferred
Strong Excel and IT skills
Ability to work to strict deadlines
Excellent communication skills
Experience building relationships with both customers and internal stakeholders.
Knowledge of order processing, logistics and supply chain operations is desirableDetails for a Internal Accounts Manager
Salary £32,480 - £34,510
Company pension scheme
Based in West Bromwich
If you are interested in the Internal Accounts manager role based in West Bromwich - please click apply
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