Internal Account Manager

Description:

Internal Account Manager
£25,700 Basic + Bonus up to £500 per month
Hybrid Working (following probation)
Based just outside Newcastle
Are you a customer-focused professional who enjoys building relationships and delivering an excellent service?
We're looking for a proactive Internal Account Manager to join our growing team. This is not a call centre environment; you'll have ownership of customer enquiries, manage relationships with existing customers, coordinate orders and identify opportunities to add value through outstanding account management.
Working closely with customers, you'll act as a key point of contact, ensuring a seamless experience from enquiry through to delivery. You'll build long-term relationships, provide solutions, and support customers in getting the most from our products and services.
What you'll bring:
* Previous experience in a customer-facing, account management or sales support role.
* Strong communication and relationship-building skills.
* A proactive and organised approach to managing customer accounts.
* The ability to identify opportunities to increase customer engagement and spend in a consultative way.
* Excellent attention to detail and administrative skills.
* The ability to thrive in a fast-paced, customer-focused environment.
What's on offer:
* £25,700 basic salary
* Monthly bonus scheme worth up to £500 per month
* Hybrid working once probation has been successfully completed
* Full training and ongoing support
* Genuine career progression opportunities
* A supportive and collaborative team culture
This is an excellent opportunity for someone who enjoys working closely with customers and wants to build a long-term career with a business that values relationships, service and personal development