Internal Account Manager

Description:

Due to exceptional growth T&K Associates are currently recruiting on behalf of our Client in Swadlincote for an Internal Account Manager to join their team on a permanent basis.

The Internal Account Manager will be responsible for managing and developing existing customer accounts, identifying new business opportunities and maximising sales through cross-selling and upselling. The role will also involve working closely with internal teams to deliver excellent customer service, strengthen client relationships and support long-term business growth.

This is a supportive and values-drives family-run working environment where your ideas, judgement and practical experience will be listened to.

Internal Account Manager Job Details & Benefits;

* £27,976-£32,000 depending on experience

* 40 hours per week, Monday to Friday 8.30am-5pm

* 30 days holiday including bank holidays increasing to 33 with length of service

* Wellbeing package

* Life assurance, access to GP appointments

* Costco Membership

* Company pension scheme

* Training and development in your area of expertise

* Team building exercises / perks

* Free parking

Internal Account Manager Job Details;

* Identify and execute business development strategies to help create new business opportunities

* Serve as the primary day-to-day contact for assigned accounts

* Maintain and grow customer relationships through regular business reviews and performance check ins

* Identify and close up-sell and cross-sell opportunities

* Support internal and external account managers with quotations, proposals and sales/ marketing campaigns

* Coordinate with production & finance to resolve issues

* Manage onboarding, service delivery and escalations

* Maintain accurate crm records

* Track KPIs such as tonnage, ancillary sales and complain resolution

* Conduct market and product analysis to support sales strategy

Internal Account Manager Person Specification;

* Experience in Sales or Account Management is essential

* Strong communication and relationship-building skills

* Excellent organisation and administrative skills

* Sales and negotiation ability

* Market awareness and analytical capability

* IT Proficient

* Able to collaborate and coordinate projects effectively

If you are interested in a new opportunity and would like to be considered for this role, then please get in touch with T&K Associates today