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Intensive Housing Management Officer


Details:
Description:

We are currently looking for two experienced Intensive Housing Management Officer's to join a supported housing provider covering services across Colchester and Clacton.

This role will involve working with residents with a range of complex needs, helping them to sustain their tenancies, improve their wellbeing and develop the skills needed to move on into independent accommodation.

Duties will include:

Managing a caseload of residents within supported accommodation.
Supporting residents to maintain their tenancy and work towards independent living.
Dealing with rent accounts, arrears, Housing Benefit and tenancy-related matters.
Carrying out property inspections, occupancy checks and welfare visits.
Completing risk assessments, support plans and safeguarding referrals where required.
Working closely with external agencies, local authorities and support providers.
Monitoring residents' wellbeing and providing appropriate interventions and support.
Ensuring properties are maintained to a safe and acceptable standard.
Supporting residents to access education, training, employment and community-based services.

Essential Requirements:

Previous experience within supported housing, homelessness services or housing management.
Experience working with vulnerable adults and individuals with complex needs.
Good understanding of tenancy management, safeguarding and risk assessment.
Ability to build positive working relationships whilst maintaining professional boundaries.
Strong communication and case management skills.
Full UK Driving Licence and access to a vehicle would be advantageous

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