Intelligence Analyst

Description:

Job Title: Intelligence Analyst

Location: Tunbridge Wells (hybrid working)

We are looking for self-motivated individuals to join an established and growing team as an Intelligence Analyst. Working directly with the Counter Fraud Intelligence and Support Team Leader, you will have responsibility for analysing a wide range of data from a variety of sources to assist in identifying fraud rings and their key entities & MO’s.

You will also help to evaluate the threat to the business and direct investigations in line with company processes.

Responsibilities

Collate and validate intelligence and evaluate the reliability of sources and credibility of information.

Update relevant intel alerts and watch lists, including disseminating intel alerts to the relevant customers across the business.

Gather intelligence on existing trends and issues, providing support to the analysts on their portfolio.

Oversee and/or take part in system search trials and provide results to Management.

Assist the analysts with Open-Source Investigation and assist creation of Desktop Research Reports that will aid Investigators/Analysts and be included as referrals to the IFB and IFED.

Support analysts in making sure the team is the hub of all intelligence and adequate processes are in place to share the same where appropriate.

Assisting with the production of fraud statistics, management information and root cause analysis.

Monitor and update any relevant reporting for the team relating to workflows, intel, or management information.

Potentially aid in some screening processes and team performance measures, ensuring targets and objectives are met across the department and business.

Monitor and deal with incoming emails to the team, ensuring they can be covered and are dealt with by the correct respective analyst/investigator.

Essential Skills and Knowledge:

An understanding of data security and confidentiality issues

Computer literacy and good keyboard skills

Good knowledge of MS Outlook, Excel and Word

Good level of English spelling and grammar

Desirable Skills

Knowledge and understanding of the work of the organisations formed to aid the fight against Insurance Fraud

Working knowledge of fraud prevention system searches, tools, and software

A good aptitude for analysis, a naturally enquiring mind and excellent problem-solving skills