Details:
- Salary: £500 - 550 - Day
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Day
- Location: South East
- Date: 4 days ago
Description:
Repairs Manager
Interim – 3 months initially
Hybrid working: 3 days on site (South East, location anonymised)
The Opportunity
We are seeking an experienced Repairs Manager to lead the day‑to‑day delivery of a frontline repairs service for a housing organisation in the South East. This interim role will focus on operational oversight, contractor performance, and the effective management of disrepair, damp & mould, and HHSRS-related cases.
You will provide hands‑on leadership, technical oversight, and ensure regulatory compliance while maintaining high standards of customer service and risk management.
Key Responsibilities
* Manage the end‑to‑end repairs service, overseeing workflow and contractor performance (including a co‑located main contractor).
* Lead on disrepair cases, working closely with internal legal teams to meet deadlines, prepare responses, and support evidence gathering.
* Line manage and provide technical guidance to surveyor(s) and repairs officers, including workload allocation and case oversight.
* Oversee complex damp & mould and HHSRS cases, commissioning specialist reports and Chartered Surveyor input where required.
* Respond to low‑level complaints and act as a point of contact for residents on repairs-related matters.
* Monitor budgets and approve day‑to‑day expenditure within delegated authority.
* Track and report on performance against KPIs, risks, and compliance requirements.
Essential Experience
* Proven experience managing a frontline repairs or maintenance function.
* Strong track record of managing external contractors.
* Solid knowledge of damp & mould, HHSRS, and housing disrepair processes.
* Confident working in a regulated housing environment with legal and compliance considerations