Details:
- Location: Hampshire
- Date: 4 weeks ago
Description:
At CV-Library we have a clear vision, we want to help the world to work by matching job seekers and businesses on the global platform they need to succeed.
Our mission is also clear for all our team, we help people find jobs and develop their careers and we help businesses find the talent they need to succeed. This also applies to our own businesses within the CV-Library group too!
We ensure that every piece of work we do at CV-Library ensures we can achieve this, it makes us who we are! We have a fun and vibrant culture where results are expected, recognised, and rewarded. Our people make us who we are, we also happen to be a very talented bunch!
We now have an exciting, full-time opportunity for an Integration Support to continue our growth by working with a selection of our key partners to help them integrate with CV-Library in the best way possible.
Ideally, you will be comfortable reviewing XML feeds and will know the basics of how APIs work, along with exceptional communication & troubleshooting skills.
Key Responsibilities
* Providing 1st line technical support to Partners over the phone and via email.
* Monitoring integration logs to identify and resolve issues.
* Testing existing integrations are functioning as expected.
* Providing support to our Sales & Customer Service teams, teaching them how integrations work.
* Implementing XML job feed integrations.
* Co-ordinating & communicating with Partners. Escalating technical issues to the Integrations Engineer as necessary.
* Working proactively and collaboratively with the Integration Manager & Integration Engineer.
Requirements
* Demonstrable excellent coordination & organisation ability
* Experience working closely with a technical team
* Previous experience in providing technical support specifically for integrations would be an advantage