Integrated Logistics Support Manager (ILS)

Description:

Integrated Logistics Support (ILS) Manager

Hertfordshire - Hybrid working - Permanent

Our client, a global leader in advanced defence and security systems, is seeking an experienced Integrated Logistics Support (ILS) Manager to join their Customer Support & Services team. This exciting permanent opportunity involves leading and delivering ILS activities for both domestic and international customers across two in-service systems.

The role will require influencing system design and developing support solutions to ensure effective through-life support of products upon entry into service. The position offers hybrid working, with 2-3 days per week in the office based in Hertfordshire.

Key Responsibilities

Lead the development and implementation of ILS strategies and plans in line with customer and contractual requirements.
Manage ILS activities across the full lifecycle, including concept, design, manufacture, and in-service support.
Develop a robust Through-Life Support Policy.
Ensure compliance with relevant ASD S-Series standards, including S1000D, S2000M, S3000L, S4000P, S5000F, DefStan 00-600, and current MOD ILS standards.
Oversee Logistics Support Analysis (LSA), maintenance task analysis, spares modelling and provisioning, support equipment development, training, and technical documentation.
Act as the primary ILS point of contact for customers and key stakeholders.
Oversee delivery of support equipment within the UK and internationally.
Support bid and proposal activities, including ILS costing and risk assessments.
Manage and mentor ILS practitioners within the programme or functional team.
Ensure ILS risks, assumptions, and dependencies are identified and managed effectively.

Requirements

Proven experience in an ILS, Supportability, or Through-Life Support role within the defence, aerospace, or highly regulated engineering sector.
Broad-based engineering background, preferably degree qualified or equivalent in a technical discipline.
Strong working knowledge of ASD S-Series ILS standards and their practical application.
Experience working with MOD customers and major engineering organisations is desirable.
Ability to influence multidisciplinary teams and communicate effectively with both technical and non-technical stakeholders.
Experience supporting bids and proposals.
Strong prioritisation skills with the ability to manage multiple competing demands.
Ability to lead teams, plan strategically, and ensure delivery against commitments.
Excellent written and verbal communication skills, with the ability to influence and negotiate with internal and external stakeholders.

Benefits

Performance-related bonus of up to 21%.
Pension contributions of up to 14% (combined employer and employee).
Flexible working arrangements.
Enhanced parental leave, including maternity, adoption, and shared parental leave.
Excellent onsite facilities, including subsidised meals, free parking, and additional employee benefits.If you are an experienced ILS Manager looking for an opportunity to make a significant impact within a leading engineering and technology organisation, we would love to hear from you