Installation Team Leader

Description:

Installation Team Leader, Reading
Roc Technologies is one of the UK’s fastest growing and capable Transformation Services Providers and we empower organisations in the public and private sectors to accelerate business and technology change. We have an exciting opportunity as ‘Installation Team Leader ’ within our Engineering services team.
As an Installation Team Leader, you will be overseeing the day to day operations of our installation team, ensuring the successful delivery of customer projects. Reporting to the Site/Project Manager, you will be responsible for supervising engineering resources, completing installation documentation, assisting with site surveys, and contributing to quotations.
The Installation Team Leader will be required to be onsite Monday to Friday, at our clients site based in Reading, Berkshire.
Responsibilities
* Commercial Responsibilities
* Assisting in achieving the P&L
* Assisting in quotations, detailing man days and material requisitions.
Delivery
* Ensure high-quality solutions and services are delivered to achieve maximum client satisfaction
* Act as an escalation point for issues encountered during delivery
* Maintain regular and effective communication within the delivery team.
* Manage Installation teams effectively
* Undertake and resolve fault calls promptly
* Liase with facilities, Work Area Managers, WCC, and installation teams.
* Ensure timely completion of all relevant administration tasks, including shipping requests, work permits, and site access.
Partner
* Maintain customer communications during project delivery.
* Collaborate with Sales to assist in site surveys and provide feedback for costings.
Knowledge and Experience
* Experience in supervising staff in a customer environment
* Strong leadership and motivational skills
* Good communications skills
* Willingness for continuous improvement
Key Skills and Requirements
* Proficiency in terminating fibre optic cables (cold cure and splicing)
* Experience in terminating copper cabling (Category 5e, category 6 etc)
* Experience of testing both fibre optic and copper cables using Fluke Testers
* Good knowledge of current installation practices
* Ability to work collaboratively within a team to maintain high standards of workmanship
Personal Qualities
* Determined and proactive approach
* Highly organised, methodical, and detail orientated
* Analytical mindset with problem solving skills
* Interpersonal sensitivity and ability to remain calm under pressure in a fast paced environment.
If you're ready to lead and inspire a dynamic team in delivering exceptional engineering solutions, we encourage you to apply today! Join us and be part of our exciting journey in engineering excellence!
Roc Technologies is an equal opportunities employer, if you feel you meet the skills outlined in the job specification, we would love to hear from you