Details:
- Location: Huntingdon
- Date: 4 weeks ago
Description:
Our established and affluent client are seeking for an experienced Installation Support Advisor to join their vibrant team based in Huntingdon.
The successful Installation Support Advisor will have a combination of experience within installations, warranty, and customer care. The Installation Support Advisor must have attention to detail and have a ‘can do’ attitude with the want to drive the team forward.
Are you the Installation Support Advisor that I am looking for? If so, please do not hesitate to apply today.
Responsibilities
Managing client telephone calls (incoming & outgoing) to agree on & confirm installations/warranty site visits.
Planning and checking orders & parts to ensure the Installation goes smoothly.
Delegating & actioning tasks to ensure the relevant people understand the project.
Compiling of project information for the company's site operatives containing all relevant paperwork & information required on site.
Usage of company bespoke software
Physical product checks
Technical understanding of the product range
Skills / Experience
Suitable for an experienced, people & process focused individual.
Empathic with the ability to read and understand complex installations for our clients.
Highly organised with a curious mind
Strong communication skills and client management
Team player and able to enhance a team.
Practical problem solving
Good eye for detail
Efficient & proactive
Computer literate with a desire for organisation and structure
Working hours and pay
Monday to Friday 09:00 – 17:00 (flexible)
£25,000 per annum.
Benefits
Cycle to work scheme.
Employee discount
Health & wellbeing programme
Referral programme
Sick pay
A contributory pension schemes.
Private health insurance scheme
28 days holiday per year including bank holidays (plus 2 additional days on Christmas Eve & New Year's Eve)
Additional Leave Purchase Scheme (available to purchase up to a further 5 days)
Free on-site parking
Company & social events
Cashback healthcare