Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: London
- Date: 6 days ago
Description:
The Role
The Infrastructure & Backup Engineer – L4 is responsible for the design, delivery, and ongoing operation of resilient infrastructure and data protection solutions for financial services customers.
This is a senior, hands-on technical role where you will act as a subject matter expert across infrastructure, backup, and recovery, as well as a key escalation point for complex environments. You will play a critical role in ensuring services are secure, compliant, highly available, and aligned to regulatory and operational resilience requirements.
Key Responsibilities
* Design, implement, and support infrastructure across on-prem, private cloud, and Azure environments
* Deliver enterprise-grade backup and recovery solutions aligned to RPO/RTO requirements
* Lead backup, restore, and disaster recovery planning, testing, and validation
* Ensure infrastructure and backup services are performant, stable, and secure
* Act as L4 escalation for complex infrastructure and recovery issues
* Lead root cause analysis for major incidents and recovery failures
* Provide technical leadership during high-risk changes and outages
* Support customer implementations, migrations, and technical delivery
* Contribute to pre-sales solution design and technical assurance
* Ensure solutions meet time, cost, quality, and regulatory requirements
* Support service transition into live environments with full operational readiness
* Maintain lifecycle management including upgrades, refreshes, and decommissioning
* Support audits, risk assessments, and regulatory compliance activities
Experience & Knowledge
Essential:
* Strong experience in senior infrastructure engineering roles
* Expertise in backup and recovery technologies and testing strategies
* Experience with Azure and private cloud infrastructure environments
* Strong understanding of disaster recovery and operational resilience
* Experience supporting regulated or financial services environments
* Strong solution design, implementation, and troubleshooting capability
Desirable:
* Experience within managed services environments
* Knowledge of backup tools (e.g. Veeam, Commvault, Rubrik)
* Experience with hybrid and Azure IaaS architectures
* Understanding of ITIL and service transition models
* Awareness of compliance standards (e.g. FCA, ISO, PCI-DSS)
Benefits
* Pension with employer contributions
* Private healthcare
* Discounted gym memberships
* 25–27 days holiday + bank holidays + birthday off
* 24/7 wellbeing support + Team Claranet initiatives
Ready to apply? Click ‘apply’ and join Claranet today.
For full job description, please visit our careers site