Details:
- Salary: £13.02 - Hour
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Hour
- Location: Maidstone Kent
- Date: 2 weeks ago
Description:
Connect2Kent is currently seeking a Income Recovery Officer to join a temporary on-going assignment for Kent County Council's Financial Assessment and Income Unit.
£13.02 per hour
Maidstone based
Monday - Friday 09:00-17:00
Office based for the first 2-3 months, potential of hybrid after training. Job Purpose
Working within a team responsible for the recovery of income following non-payment of an invoice. You will, through excellent technical knowledge and a pro-active approach, improve income collection and reduce debt owed to the authority. You will be responsible for quickly building rapport with people we support whilst assisting with a wide range of in-depth queries in a professional, diplomatic and supportive manner.
Skills/Experience
Experience of working within an administrative environment and/or front facing customer service.
Experienced finance professional who has led in the recovery of debt in accordance with relevant legislation
Ability to converse professionally with individuals at all levels of seniority and from different disciplines
Able to effectively manage customer enquiries, adapting communication style as required.
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Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates