Income Officer

Description:

Ashfield District Council have an exciting opportunity for an Income Officer to join the team based in Kirkby-In-Ashfield. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £32,061 - £34,434 - per annum (pay award pending).

We are looking for an enthusiastic, committed, and self-motivated individual to join our high performing Income Recovery Team within our Housing Management Department.

The successful candidate will assist customers in meeting their rent liabilities and take appropriate action to achieve this, ranging from monitoring and managing all aspects of rent recovery through to providing timely money advice and support to maximise household income. The role involves visiting customers in their own home, preparation of legal documentation and attendance at Court.

The ideal candidate must have:  

You must have previous experience of working in income collection/recovery and be able to demonstrate your knowledge of current social housing issues, debt recovery legislation, and welfare benefits. You must possess excellent communication and interpersonal skills and can work on your own initiative.

A full driving licence and access to a motor vehicle during working hours are essential.  

The role enjoys a generous level of annual leave, agile working, and a Local Authority Pension

To apply, please submit a CV and a separate supporting statement (maximum 3 pages) .

Closing date: 10 August 2026

Interview date: 24/25 August 2026

Why not click ‘apply’ today? Don’t miss out on this opportunity to develop your career as our Income Officer.

Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority.

Ashfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community