Details:
- Salary: £60,000 - 65,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: City of London London
- Date: 3 weeks ago
Description:
IT Incident and Service Request Manager
£60,000-£65,000
City of London
Tria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for an experienced Infrastructure Manager to lead a small team comprising of offshore and in-house individuals. This is an exciting position working for a rapidly growing organisation who are going through a global transformation programme with significant investment behind them.
Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management.
What we are looking for:
Extensive ITIL experience
Experience across broad incident management (not only major incident management) and service request management
Exceptional communication and stakeholder management skillsWhat we are offering:
26 days holiday with an option to buy an additional 5 days.
Company sponsored Pension Scheme with a 5% employer contribution.
Private Healthcare scheme.
Professional development (company paid qualifications).
Hybrid working (c. once a week in the office)