Details:
- Salary: £35,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Skelmersdale Lancashire
- Date: 3 days ago
Description:
INBOUND SALES MANAGER
Salary: £Negotiable + Monthly Bonus
Location: Skelmersdale
Hours: Monday to Friday, 9:00am – 5:00pm
Office Based – No Remote Working
This is NOT a retail management role.
We are looking for an experienced Inbound Sales Manager who is currently working within a telephone-based sales or contact centre environment.
If your experience is primarily in retail management, field sales, business development or face-to-face sales, this role is unlikely to be suitable.
This is a hands-on management position where you'll lead by example, coach your team and continue to handle inbound enquiries yourself.
The Role
Working alongside the Operations Director, you'll be responsible for leading a small inbound sales team, improving conversion rates and ensuring every customer receives an exceptional experience.
Your responsibilities will include:
* Managing and motivating a small inbound sales team.
* Coaching advisers to improve sales performance.
* Monitoring KPIs and conversion rates.
* Handling inbound sales enquiries.
* Converting warm enquiries into successful sales.
* Leading by example through your own sales performance.
* Identifying training and development opportunities.
* Creating a positive, high-performing team culture.
* Maintaining outstanding customer service standards.
Essential Requirements
To be considered you must have:
* Current experience working within a telephone-based inbound sales or contact centre environment.
* Experience managing, supervising or coaching a sales team.
* A proven track record of converting inbound enquiries into sales.
* Experience working to KPIs and conversion targets.
* Excellent communication and leadership skills.
* Full right to work in the UK.
Desirable
* Legal services.
* Claims.
* Financial services.
* Regulated sales environment.
What We Offer
* Negotiable basic salary.
* Monthly performance bonus.
* Monday to Friday working hours.
* Genuine career progression.
* Supportive management team.
* Growing business where your ideas will make a real difference