Details:
- Salary: £32,500 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Basildon Essex
- Date: 1 day ago
Description:
Import Clerk - Basildon
Salary: £35,000 per annum
Hours: Monday to Friday, 8:30am–5:30pm
We’re looking for an experienced Import Clerk to join the team and manage import shipments across both deep sea and European freight.
The role
* Manage import shipments from arrival through to delivery.
* Arrange shipping line releases for containers booked for delivery.
* Monitor and respond to customer emails and phone calls, providing helpful and timely updates.
* Liaise with customers, shipping lines, hauliers and colleagues to keep shipments moving.
* Support customers with import queries and resolve any issues that arise.
* Use your knowledge of IPAFFS and CHED documentation to support relevant shipments.
About you
* Experience as an Import Clerk or Import Operator, ideally covering both deep sea and European imports.
* Knowledge of IPAFFS and CHEDs, or practical experience working with them.
* Confident communicating with customers by phone and email.
* Organised, responsive and able to manage competing priorities.
* Comfortable working independently and as part of a team.
Candidates with existing experience across these areas are preferred. We may also consider someone with relevant import experience who is keen to develop their knowledge through training