ICS Account Manager - South East

Description:

Job Title: ICS Account Manager – South East

Function: Customer Engagement

Location: Field Based

Type: Perm

Job Ref: 783

Hay Grade: 15

Salary: £37,060 with the potential to rise in increments to £43,600 by year 3 

Closing Date: 22nd March 2024

NHS Supply Chain are recruiting for an Integrated Care Systems (ICS) Manager

What does an ICS Manager do at NHS Supply Chain?

Responsibilities

Developing and implementing ICS level plans to deliver value beyond savings across an ICS utilising a consultative approach

Developing strong senior relationships and being able to co-ordinate and structure internal resources to support customer activities

Influencing a complex business internally to support the goals of the customer which the Regional ICS lead will co-ordinate

Accountability and autonomy to work in partnership with customers to deliver value, whilst identifying and seeking support where required

Working collaboratively with colleagues responsible for other activities (such as clinical support and systems training etc), and co-ordinating those activities into a single customer plan

Identifying, managing and accelerating delivery of growth and savings opportunities for assigned territory.

Owning first line customer relationship

Working collaboratively with customers and colleagues to achieve joint goals

Driving value for customers

Accountability for revenue and savings KPIs within assigned region

What skills, qualifications and qualities do I need to be successful?

Influencing senior stakeholders both internal and external

Effectively engaging at a broader and deeper level across our customer base, whilst influencing a complex business internally

Being able to hold strong internal networks and relationships to influence decisions successfully in the interests of our customers

Advanced level of consultative selling

Building effective relationships and engaging with a wide network

Leveraging a wide network to provide insight and influence outcomes

Utilising a customer focussed approach

Clear and effective communications skills

Managing complexity

Ensuring accountability

How you’ll work

Remote working; travel to internal and external locations.

In return for your passion, enthusiasm, and hard work you will be rewarded with an attractive salary and benefits package, consisting of:

Performance led annual bonus scheme

27 days holiday plus bank holidays, with the option to purchase up to an additional 5 days

Generous contributory pension scheme (up to 6% employee / 12% employer contributions of your base salary)

Access to Flexible Benefits Scheme – you will be able to choose from a variety of benefits such Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance and additional pension contributions that suit you

2 days paid Volunteering Leave

1 day paid Wellbeing Leave

Long Service Awards

Access to the Blue Light Card and NHS Discounts

Flexible working options

National Annual season ticket purchase scheme

Eye Care vouchers

Access to a free 24/7 Employee Assistance Programme

NHS Supply Chain, who are we?

We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We make sure the products we supply are always safe, quality assured and delivered efficiently.

We’re always listening to the people who use our products, so that we’re aware of the changing needs across the NHS. In all, we serve every NHS Trust and operate a national network of distribution centres. We also manage relationships with more than a thousand suppliers, delivering more than 8,000,000 orders each year to more than 17,000 locations.

And by doing all of this on behalf of the NHS, this gives NHS staff more time to focus on their main priority of proving excellent patient care.

Our, Purpose, Vision and Strategy are clear. We provide direction, leadership, and commercial focus to improve health outcomes.

Vision: To make it easier for the NHS to put patients first

Purpose: Our role is to support the NHS to save lives and improve health

Values:

Be Authentic

Be Inclusive

Be Driven

Be Enterprising

Be The Difference

Other Information

SCCL is a not an NHS organisation, you will join on SCCL terms and conditions.

For more information on SCCL and the NHS Supply chain please visit:

NHS Supply Chain is an equal opportunities employer