IBA Subject Matter Expert

Description:

The Role:
IBA Subject Matter Expert
 
The purpose of this role is to process and control accounting transactions and provide technical support to IBA and business colleagues relating to more complex accounting activities associated with our clients’ insurance policies.   
 
This role is instrumental in protecting our clients’ money under the CASS 5 rules whilst providing an efficient and compliant service to our stakeholders.
This is a fixed term contract for 6 months, remote working with 1 to 2 days requirement to be in the office in Retford.   We are open to accommodating various working arrangements and are happy to discuss options for part-time, full-time, job share, and flexible hours.

Responsibilities: 

Management of own workload effectively prioritising to exceed targets and quality standards as per own & departmental objectives
Build and maintain excellent professional relationships with internal & external stakeholders 
Support and coach other members of the IBA team to achieve departmental objectives
Provide training and technical support to new recruits and other members of the IBA team
Take full responsibility for investigating and resolving more complex queries in a timely and accurate manner
Comply and assist with the development of Group and departmental policies & procedures
Identify, record and investigate root causes of breaches of company policy & CASS rules
Participate in ad hoc tasks and projects as required
Anticipate issues and identify continuous improvement & lean solutions
Actively identify and pursue opportunities for self-development and complete all mandatory raining in required timeframe
Work with the IBA team and business to implement best practice and process improvements
Support audit and other information requests as required
Adhere to the expected behaviour standards for the role
Experience:

A minimum of 1 years’ experience of working in a financial services environment
Strong analytical and problem-solving skills
Excellent attention to detail and accuracy
Proficient in using MS Office including Excel & Word
Strong communication and interpersonal skills
Ability to manage conflicting responsibilities to achieve targets
Ability to explain complex issues clearly
Further information
 As well as a competitive salary we offer the following benefits -

Competitive holiday allowance with the annual option to buy additional days 
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes 
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business.  If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you.  PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB. 
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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